FAQs

We thought you’d never ask. The secret to pro-grade products isn’t the active ingredient, but the ingredient’s encapsulation. This is an industry term for “how the pest control is packaged.” Unfortunately, the pest solutions you’d find at your local DIY store are diluted, which means the product becomes less effective over time. At Scatter, we’ll send you everything you need to safely mix your solution just before you apply, so your treatment is effective — just like the pros.

It’s tough for do-it-yourselfers to get their hands on pest control products that actually work. Thankfully, we’ve built relationships with the top pest control manufacturers in the business so we make what the pros have available to you and ship it straight to your door.

Our mission is to make your home bug-free. We’re confident we have the right tools for the job, but if you’re not completely satisfied with the results we’ll do whatever it takes to make sure you are. Just contact our customer service team and we’ll make it right.

We hate contracts so much we don’t offer them. We’re pretty confident that you’ll love Scatter, so you can cancel your plan anytime.

Your safety is our priority, which is why we’ve taken extra steps to develop a contactless channel that ensures you handle your pesky pest problems without having to handle powerful formulas. Make sure to wear the provided gloves when mixing and treating your home, and to round out your outfit we recommend wearing a long sleeve shirt and long pants when applying Scatter. For any specific safety questions, refer to the safety instructions provided with the product.

We’ve worked hard to ensure all Scatter products can be used around the people and furry friends you care about most. After treating, simply let the product dry completely before coming in contact with the treated space.

Our small solution packs a big punch. There should be enough concentrate in each bottle to be mixed with one gallon of water and treat up to 5,000 square feet.

Whether you need to treat your single-family home, townhouse, apartment, man cave, she-shed, or anything in between, Scatter has you covered.

Scatter won’t damage your household trees, bushes or plants. However, you can’t apply Scatter to fruits, vegetables or edible plants. Make sure you avoid applying Scatter to any flowering plant, too. We’re committed to protecting our pollinating bees by providing ethical guidelines to our DIYers.

We’re confident that by treating your exterior with Scatter your pest problems will become a distant memory. However, we understand there are rare cases where an interior application is necessary. Before treating indoors, please review our indoor treatment instructions and carefully read the product labels to ensure a safe and effective application.

Ah yes, our favorite question in the FAQs. -Clears throat- Unlike other subscription pest control solutions out there, we’re not a venture-backed startup looking to make some quick cash. The Scatter team consists of pest control pros with more than 50 years of experience who are, as strange as it may sound, passionate about making as many homes as possible bug-free. We’re making everything we’ve seen and learned available to you, because we know what works and what doesn’t.

While we’ve worked really hard to provide the best possible DIY pest control solution, we know there are problems that may require equipment and resources beyond what we can send in the mail. If you have an extra buggy situation, contact our customer service team and we’ll provide our professional opinion. And if you need a professional, we’ll give you tips on how to pick the right one.

While we love making and keeping homes pest-free, we love the planet even more. That’s why we’re committed to safe and environmentally ethical pest control practices. When used as directed, Scatter provides a bug-free home that minimizes the risk of runoff or harm to our beneficial pollinators.

Our patented channel offers two huge benefits! Most important, it solves the age-old problem of exposure to pesticide concentrate during mixing! Additionally, it removes the cumbersome task of pouring and measuring. Simply slide the concentrate bottle into the channel until the seal punctures, and the exact amount of concentrate will be mixed into the bag.